Who We Are


in Luzern

By 2 CLM

With 40+ years
in Private Banking

15+ CLM projects
since 2014

Development center
in Portugal

Acquired by
Thalassa Holdings

Award &

Small & Medium Size Financial Institutions need Client Lifecycle Management digital solutions:

To streamline and to automate client on-boarding and KYC processes

To reduce and to optimise the cost-to-comply 

To adapt quickly and to increase the speed of change delivery 

To improve the customer experience and the customer advocacy

This is where


comes in

Client Data Management

CDM module enables the collection of client data in line with AML & KYC requirements.

The data gathering processes are supported by customisable questionnaires and tooltips. Data input is performed once and can be tailored to information-required only.

The CDM module acts as a central repository for KYC profiles delivering a 360 degrees view for the client data & documentation.

Pre-defined interfaces for cross-border and screening applications.

CDM Configurator to customize KYC profiles, CRM screens… via parameterization.

Client Onboarding

The Client On Boarding module supports the account opening process.

The data from the CDM module is automatically pre-populated. The module support the end-to-end process by defining the information requirements, the list of documents to be signed and the list of evidences to validate the on-boarding. Once completed, the application is routed to the next step based on a set of predefined parameters.

Client screen-sharing functionality to assist the onboarding and to validate the data. Real-time update functionality on Client onboarding status. Best-in-class client experience for online ID check and e-signature.

Processes can be easily adapted to internal and external requirements with the CLM Configurator.

KYC Review

The KYC Review module enables to automatically, and seamlessly, support the review of Client profiles.

Periodic and event-driven reviews are triggered via a set of pre-defined criteria (e.g. risk level) or via alert messaging from the back-end systems or transaction monitoring tools.

The Advanced Search functionality enables to perform selected and targeted reviews where each resulting tasks are assigned to the relevant teams in the Task list. The Dashboard enables to monitor the KYC review status.

KYC review processes are customisable using parameters (e.g. triggers, process steps, SLAs… ).

Our Competitive

Software as a Service provider

Modular solutions off-the-shelf & ready-to-use

Customisation done via parameters

Regular updates including new features & industry best practices

Simple pricing, no hidden costs

Our Partners


more to come


Indigita & id4 automate cross-border compliance

With the integration of Indigita’s API, id4 can offer its clients cross-border compliance checks on information related to onboarding, customer relationship management and KYC procedures.

id4 is a 2020
RegTech100 company

id4 is one of the 100 world’s most innovative technology solution providers that address the challenges of dealing with regulatory issues within financial services.

2020 Best Swiss Compliance Solution

id4 won the Best Compliance Solution Award at the prestigious “WealthBriefing Swiss Awards 2020”, held in Geneva on Thursday 6 February.

On-boarding for 
Pension Fund

id4 enables Lemania Pension Hub to be the first pension platform in French-speaking part of Switzerland to on-board clients with digital signature.


+41 44 586 37 48

id4 AG
Hirschengraben 31
6003 Luzern